Digital Literacy Coach
Position Title: Digital Literacy Coach
Reporting to: Manager, Settlement Orientation and Community Connections Programs
Duration: This is a part-time temporary contract position ending March 31, 2025.
Working Hours: 15 hours per week
Hourly rate: $26.53
Location: 489 Queen Street East, Unit 100
Application Deadline: May 7th, 2024
About Us
The Newcomer Women’s Services Toronto (NEW) is an award winning not-for-profit charity organization that was founded by a group of Latin American refugees in 1983 with a vision of strong women building strong communities. A multi-service agency with operations in two Toronto locations serving 800+ Immigrants and Refugees annually. The agency was awarded a Non-profit Employer of Choice Award in 2020! The Canadian Non-profit Employer of Choice™ Awards (NEOC) recognizes organizations across Canada that have committed themselves to better business management practices to achieve their mission. With almost 40 years of operations, NEW has been providing settlement, employment, youth programs and services, as well as English language training for newcomers and immigrants. NEW also delivers special programs focused on immigrant women empowerment, leadership and skills development, and mentorship and career advancement for immigrant and refugee women.
About the Role
The Digital Literacy Coach assists instructors in using research-based instructional, learning strategies and content specific, differentiated instruction in assisting instructors in planning, delivering, and assessing lessons and individual student success.
Duties & Responsibilities
Assess client needs and adapt existing digital literacy training resources designed for language learners to meet the needs and for a remote/hybrid delivery context
Meet with participants individually or in small groups to provide basic introduction on how to navigate access to online tools and resources, and then deliver group sessions online
Focus on the ability to find, assess and use information with the aid of digital tools such as web browsers, attaching, saving & retrieving documents, online discussion boards, emailing on laptops, tablets & phones, etc.
Support the implementation and use of remote service tools to facilitate improved connection/communication with digital literacy barriers
Support clients and facilitators to set up an account
Train clients on Zoom and Google Meet usage on on how to join meetings, how to participate in meetings, how to host meetings
Provide training on Microsoft and Google Drive and SharePoint use
Internet searches & Google maps coaching
Team Contributions and Expectations
Committed to the contribution toward program targets and outcomes as defined by the funders upholding organization’s mission/vision
Participate in training of new staff, practicum students and volunteers as required
Attend workshops and training as recommended by NEW
Take an active role in the upkeep of staff areas and offices
Participate on committees as needed
Competencies
Post-secondary education in a relevant field or combination of education and relevant work experience
Minimum of two years’ experience in counseling, teaching, coaching or a related field
Proven technical knowledge & skills
Previous experience working with immigrants & refugees would be considered an asset
Flexibility, creativity and effectiveness in working collaboratively in a multicultural team
Proficiency in English. Another language would be considered a definite asset
Please note all new hires must be fully vaccinated against COVID-19 as a mandatory condition of employment, subject to exemption under the Human Rights Code.
How to Apply
To apply for this position, please submit a resume and cover letter to hr@newcomerwomen.org by 11:59 PM EST May 7th, 2023, and quote “Digital Literacy Coach” in the subject line.
Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require accommodation, please let us know in advance and we will work with you to meet your needs