Join us for a FREE hiring fair with TD on Feb 25 from 1-4 pm. They’re looking to hire Insurance Advisor Contact Center Representatives. Here are the 4 things you need to know:
1. These are full-time positions (35 hours / week)
2. You will work-from-home currently until further notice
3. Training will be provided
4. After you register for the event, our team will send you the ZOOM link and job fair schedule via email a few days prior to the event.
A little more background…
In Canada, we have two lines of business, General Insurance and Life and Health. Our General Insurance business is one of the top home and auto insurance groups in Canada and the national leader in group insurance and affinity marketing. Our Life and Health business is the number one provider of critical illness insurance and direct life and health insurance in Canada.
Job Description
Reporting to the Team Leader, Client Services, the Insurance Advisor, counsels individuals in regards to their auto and property insurance needs and maintains the maximum level of service for our existing clients; handles service and sales calls to ensure the maximum level of service for our clients. Shifts will vary. Each call is different and we support you to ensure your success at work.
Responsible for achieving sales, quotes and call targets.
Ensures quality and productivity objectives are met.
Processes call backs, submissions and mail in a timely manner.
Accountable for providing a high level of service to our clients.
Flexible to perform various assigned tasks
Promotes company features and benefits as part of ongoing portfolio reviews.
Cross sell a variety of products at every opportunity
Promotes client loyalty through attention to detail and relationship-building.
Remains current on all company philosophies and procedures.
Accepts risks within established guidelines.
Job Requirements
You have a strong aptitude for sales
You have a superior client service orientation.
You have the ability to communicate effectively with clients, both verbally and in writing.
You have excellent interpersonal skills
You have excellent organization and time management skills.
You possess a professional telephone manner.
You have demonstrated your ability to function effectively in a fast-paced, multi-faceted environment.
You maintain a positive demeanour and foster team spirit.
You have strong analytical and decision making abilities
You demonstrate the ability to adapt to changing situations.
You have excellent computer/keyboarding skills.
Your call center and/or personal lines insurance experience would be an asset
You have a minimum of 2 years customer service/sales/ call center and or personal lines insurance experience (an asset)
You have a College diploma/University degree or relevant work experience