In this workshop, you’ll learn the basics about e-communication and creating business letters needed for a professional workplace context.

This workshop will cover;

• Learning the basics about e-Communication; barriers and challenges (in doing this poorly), and opportunities; the how-to of e-communication as implemented through Business Writing; tools and strategies for achieving your objectives.

• Rules that go beyond templates-creating basic business letters needed in a professional workplace context, e.g., requests, follow-up emails, complaints, social business communication, others.